Rare Norm Privacy Policy
Effective Date: January 1, 2025
Rare Norm (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and platforms.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
- Name
- Email address
- Phone number
- Payment details (processed securely via third-party payment processors)
- Business information provided during onboarding (e.g., logos, preferences, brand assets)
b. Non-Personal Information:
- IP address
- Browser type and version
- Device information
- Usage data (e.g., pages visited, time spent on the site)
c. Uploaded Files:
- Any files or assets you upload to the Subscriber Portal for project purposes (e.g., video footage, logos, music).
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and improve our video editing and production services.
- To process payments and manage subscriptions.
- To communicate with you regarding projects, updates, and support.
- To personalize your experience on our platform.
- For analytics and performance tracking to enhance our services.
- To comply with legal obligations and enforce our Terms & Conditions.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
- Third-Party Service Providers: For payment processing, file storage, and communication tools (e.g., Google Drive, Dropbox, PayPal). These providers are bound by confidentiality and data protection agreements.
- Legal Compliance: If required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your data. These include:
- Secure servers and encryption for sensitive data.
- Access control measures to restrict unauthorized access.
- Regular audits and updates to security practices.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
- Uploaded Files: Project-related files will be stored for up to 30 days after final delivery. After this period, files may be deleted unless otherwise agreed.
- Payment Information: Stored only as required by our payment processors and applicable laws.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Request a copy of the information we have about you.
- Withdraw consent where applicable.
To exercise these rights, contact us at [Insert Email Address].
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze site performance. You can control cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us
Rare Norm is committed to protecting your privacy and ensuring a secure, transparent experience. Thank you for trusting us with your projects.
